Alma connects to WhatsApp and Telegram, answers questions with AI, transfers complex cases to your human team and accumulates knowledge about your business with every conversation.
Any business receiving questions on WhatsApp or Telegram can automate responses with Alma. No code, no complex integrations, no extra hires.
Admissions offices, course questions, schedules and requirements. Alma replies instantly and only escalates to your team when truly needed.
Fewer calls · More enrolmentsProperty info, visit scheduling, documentation. Alma qualifies the lead before they ever speak to an agent.
Qualified leads 24/7Appointments, services, procedure preparation. Alma handles FAQs and frees up your medical team.
Fewer calls · Better-informed patientsStock, delivery times, returns. Alma responds before the customer abandons their purchase.
Fewer abandoned cartsAlma works on the messaging channels your customers already use — no downloads, no sign-ups, no extra steps.
The most popular messenger in Spain and Latin America. Alma manages conversations and responds with AI instantly.
● Available nowIdeal for tech-savvy audiences and B2B. Bots, groups and channels integrated in a single panel.
● Available nowCustomers send voice notes — Alma listens, auto-transcribes with Whisper and replies. No friction for the customer.
● AutomaticAlma combines a knowledge base, quick answers, AI and human escalation — all in a platform you configure yourself in minutes.
All WhatsApp and Telegram conversations in one place. See history, attachments and take over any chat at any moment.
AI automatically flags urgent conversations red, yellow and green. Your team instantly knows what needs human attention.
Customers send photos, documents and videos — everything is saved and accessible in the operator panel at any time.
One click to switch from AI mode to your human team, without the customer noticing. Keep the experience smooth while taking control when needed.
Alma finds the right answer even when the customer phrases the question differently. Meaning-based search ensures accurate, consistent replies.
The billing panel shows token usage by day, query type and AI model. No end-of-month surprises — just exact analytics of the cost per conversation.
Register, connect your channel, upload your documents, define the bot's name and style. The first customer message arrives in 5 minutes.
The most advanced AI engine for contextual, intelligent responses. Claude reads your documents and replies in your brand's voice — no hallucinations.
Customer voice notes are automatically transcribed with Whisper (OpenAI). Alma understands voice messages and responds as if they were text.
Generic chatbots just answer questions. Alma manages, learns and improves — with the most powerful AI on the market and your human team always in control.
No lock-ins. No hidden costs. Cancel any time.
🔒 First 14 days free · No credit card required · Cancel any time
Connect Alma and free up your team's time for tasks that truly require a human touch.
No spam. No credit card. First 14 days are free.
Tell us about your business and we'll prepare a personalised proposal.
We'll get back to you within 24 hours.